Troubleshooting

Common deployment issues and fixes.

400 Bad Request

Cause: ALLOWED_HOSTS is not set correctly.

Fix: Set TRAK_ALLOWED_HOSTS and redeploy. See Production checklist.

Cause: Static files were not collected or served.

Fix: Ensure collectstatic runs during your build/release and that the STATIC_ROOT directory is being served.

Cause: Absolute URLs are misconfigured (domain or protocol).

Fix: Ensure USE_HTTPS_IN_ABSOLUTE_URLS=True in production and that your site URL/domain matches your deployment.

Cause: Absolute URL configuration is still set for local dev.

Fix: Update your domain settings and redeploy with the correct environment variables.

See the org-wide troubleshooting page at Troubleshooting.